Política de privacidade
Last updated: May 2, 2026
This Privacy Policy explains how Shieldhz, the brand of Zhejiang Shihe Electric Co., Ltd. (“Shieldhz”, “we”, “our”, or “us”), collects, uses, stores, and protects personal information when you visit https://shieldhz.com/, contact our export team, submit an inquiry, or use our online resources.
Who We Are
Shieldhz supplies industrial control components for switching, isolation, control, and connection applications. Our company information is:
Information We Collect
We may collect information that you provide directly to us, including your name, company name, email address, phone number, country or region, product category, technical requirements, quantity, files or drawings you choose to upload, and message content submitted through contact forms, email, WhatsApp, or other inquiry channels.
We may also collect limited technical information when you use our website, such as IP address, browser type, device information, pages visited, referring URLs, approximate location derived from network information, and basic interaction data. This information helps us operate, secure, and improve the website.
How We Use Information
We use personal information for the following business purposes:
- Responding to product inquiries, quotation requests, and technical questions.
- Confirming product models, specifications, contact programs, certification needs, and application requirements.
- Preparing quotations, samples, order communication, and export support.
- Providing catalogs, datasheets, certificates, and other requested resources.
- Improving our website, product pages, inquiry workflow, and customer communication.
- Protecting the website from spam, abuse, unauthorized access, and technical issues.
- Complying with applicable legal, accounting, tax, export, and business record obligations.
Contact Forms and Inquiries
When you submit an inquiry through our website, we use the information you provide to understand your sourcing needs and respond to your request. For faster quotation support, we may ask for product category, electrical rating, mounting style, contact program, target market, certification requirement, quantity, and application details.
If you contact us by email or WhatsApp, we may keep the communication history so we can follow up on model confirmation, quotations, samples, OEM requirements, packaging discussions, or after-sales support.
Cookies and Similar Technologies
Our website may use cookies or similar technologies for basic website operation, security, performance, form functionality, and user experience. Some cookies may be set by WordPress, hosting tools, form plugins, embedded maps, or other website features.
You can control or delete cookies through your browser settings. Blocking some cookies may affect certain website functions, such as forms, embedded content, or saved preferences.
Embedded Content and Third-Party Links
Our website may include links to third-party websites or embedded content, such as maps, WhatsApp links, document resources, videos, or external standards and certification references. Third-party websites may collect data according to their own privacy policies. We are not responsible for the privacy practices or content of third-party websites.
How We Share Information
We do not sell personal information. We may share information only when necessary for legitimate business operations, including with website hosting providers, email or form service providers, logistics or export service providers, payment or banking partners, professional advisors, certification or compliance partners, and other service providers that help us respond to inquiries or complete business transactions.
We may also disclose information if required by law, regulation, legal process, customs or export requirements, or to protect our rights, users, website, products, or business operations.
International Business Communication
Shieldhz serves customers and partners in different countries and regions. If you contact us from outside China, your information may be processed in China or in other locations where our service providers operate. We take reasonable steps to handle personal information in a secure and appropriate manner for the business purpose involved.
Data Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including inquiry follow-up, quotation records, order communication, customer support, legal compliance, accounting, dispute resolution, and business record keeping.
If your inquiry does not become an order, we may still retain relevant communication for a reasonable period so we can respond to future technical questions, repeat requests, or sourcing discussions.
Data Security
We use reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Choices and Rights
Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or restriction of certain personal information. You may also ask us to stop using your information for certain types of communication where applicable.
To make a privacy request, contact us at [email protected] ou [email protected]. We may need to verify your identity before responding to a request.
Children’s Privacy
Our website and products are intended for business and industrial users. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can review and delete it where appropriate.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business operations, legal requirements, or data practices. The updated version will be posted on this page with a revised “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact us:
